Sale Policy for VynexMavel
Effective Date: January 6, 2025
At VynexMavel, our goal is to provide you with a seamless shopping experience and ensure that you have access to high-quality, safe, and reliable baby products. Our Sales Policy outlines the terms and conditions of purchasing products from our website, including payment methods, pricing, promotions, and order processing. By making a purchase from VynexMavel, you agree to abide by the terms set forth in this policy.
1. Product Availability
We strive to keep all items in stock, but there may be times when certain products are unavailable due to high demand or supply chain disruptions. If a product you have ordered is out of stock, we will notify you immediately via email and offer alternative options, such as:
- A backorder option, where we will ship the item as soon as it becomes available.
- A full refund for the unavailable item(s).
- An exchange for a similar product of equal value.
In the event that an item is backordered, we will provide you with an estimated restock date. However, if the product is discontinued or will not be restocked, we will offer a full refund.
2. Pricing
Prices on VynexMavel are listed in USD (United States Dollars), and may be subject to change without notice. We make every effort to ensure that our pricing is accurate; however, in the event of a pricing error, we reserve the right to correct the price before processing the order. If a pricing discrepancy is discovered after your order has been placed, we will contact you to either:
- Honor the correct price and ask for confirmation to proceed with the order.
- Offer an alternative or refund the difference if applicable.
We are not responsible for typographical errors in the pricing or product details displayed on our website.
3. Promotions and Discounts
We regularly offer promotions, discounts, and special offers. However, all discounts are subject to specific terms and conditions, which may include:
- Expiration dates for promotional codes or limited-time offers.
- Certain exclusions or restrictions on specific product categories.
- Minimum purchase requirements to qualify for a discount.
Promotions and discounts cannot be applied retroactively to orders that have already been placed. If you want to take advantage of a current offer, please ensure the promo code or discount is applied at checkout.
If you are a member of our newsletter or loyalty program, you may also receive exclusive discounts. Always check your email for our latest sales and offers.
4. Payment Methods
VynexMavel accepts the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal: Secure online payment option for customers who prefer to use PayPal for purchases.
- Gift Cards: We also accept gift cards and promo codes. You can apply these during checkout.
All payments are processed securely via encrypted payment gateways. For security reasons, we may require additional verification for certain transactions, such as a billing address confirmation or additional payment information.
5. Sales Tax
Sales tax is applicable on orders based on the shipping destination and the applicable tax laws. The sales tax rate will be calculated during checkout, and it will be clearly displayed before finalizing the purchase. If tax is not initially included, you may be asked to pay it upon delivery or checkout, depending on local regulations.
6. Order Processing and Shipping
Once your order has been placed, we will begin processing it immediately. Our goal is to ship your items as quickly as possible. However, please note the following:
- Order Processing Time: Orders are typically processed within 1-3 business days of receipt. Orders placed on weekends or holidays may experience longer processing times.
- Shipping Time: The delivery time depends on your location and the shipping method you select during checkout. We offer standard and expedited shipping options.
- Order Confirmation: Once your order is processed, you will receive an order confirmation email with a summary of the items you’ve purchased, shipping details, and a tracking number once the package has shipped.
In the event of a shipping delay or issue, we will notify you via email with an update on your order status.
7. International Orders
We accept international orders and ship to many countries worldwide. International customers are responsible for customs duties, taxes, and other fees associated with importing goods into their country. Please check with your local customs office for more information on import restrictions and fees before placing an order.
VynexMavel is not responsible for delays or issues caused by customs procedures, so we encourage you to ensure that your address and country-specific regulations are properly reviewed before making a purchase.
8. Order Cancellations
If you wish to cancel or modify your order, please contact us as soon as possible. Once an order is processed and shipped, we are unable to cancel it. However, if your order has not yet shipped, we will do our best to accommodate your request. Please contact us within 24 hours of placing the order for cancellation or modifications.
9. Customer Support
If you have any questions regarding your order, product availability, or sales policy, please feel free to reach out to us:
VynexMavel
Street: 2689 Meadow View Drive, High Rolls Mountain Park, New Mexico, United States
Phone Number: 860-530-2539
Email: info@vynexmavel.com
Website: https://vynexmavel.com